Guest Relations PDF Print E-mail

Memorial Hospital of Sweetwater County strives to be your provider of choice. It is our intention to provide you with VERY GOOD care. We welcome your comments, questions, or suggestions.


1. If you have words of praise or wisdom, would like to offer a suggestion or have an idea about how we can provide VERY GOOD care for you or a family member please contact us at 1200 College Dr. - Rock Springs, WY 82901 or This e-mail address is being protected from spambots, you need JavaScript enabled to view it .


2. If you are having problems with the care or treatment you are receiving, the hospital has designated a Patient Relations Representative you may contact at 352-8412. Your comments will be registered by the representative and a member of the hospital administrative staff will contact you within 5 business days.


3. You may present your concerns or comments to the Wyoming Department of Health, regardless of whether you use the Hospital grievance process first. Contact Information: Wyoming Department of Health, 401 Hathaway Building, Cheyenne, WY 82002, Telephone: 1-866-571-0944


4. As a Medicare beneficiary you may express concern regarding quality of care, disagree with a coverage decision, or appeal a premature discharge. Contact Information: QIO: Mountain-Pacific Quality Health Foundation, 3404 Cooney Drive, Helena, MT 59602 Telephone: 1-800-497-8232.